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Guarantee and Maintenance

Please read the following information carefully before fitting or using your PCT Automotive product.

Guarantee and Maintenance

Towing Limits

Our towbars have been designed for towing up to the vehicle manufacturer's maximum recommended trailer weight and nose load limits for your model. Towing with gross weights above that recommended at any time will invalidate the guarantee and cancel any liability for damage.

Towing a twin axle trailer, towing over rough ground or using a bicycle/motorcycle carrier, etc, exerts extreme loads on to a towbar and extra care should be taken in these situations not to exceed the vehicle manufacturer's maximum recommended limits.

Product Identification Mark

Your product carries a product identification mark. This mark carries important product and batch code information and if the product is type approved it also carries the type approval details which are required by law.

Under no circumstances should this mark be defaced, removed or damaged.

Installation, Inspection, Maintenance and Adjustment

Products should only be fitted by competent persons. Read the product fitting instructions carefully and check all components are included in the fitting kit before commencing installation. Check vehicle for corrosion and/or accident damage.

Towbars should not be fitted to any vehicle suffering from corrosion or accident damage or which is not in a roadworthy condition. Clean off all road dirt, underseal and sound deadening mastic where parts are to fit to ensure correct seating of all components.

Bumper cut information is given as a guide only. Variations in models may occur therefore the fitter should always check that the bumper cut is necessary and of the correct size and shape before commencing with the cut.

All drilling swarf should be removed from the vehicle and all holes drilled in the vehicle should be treated with an appropriate rust inhibitor.

Do not fully tighten bolts before towbar is completely fitted unless instructed to do so in the fitting instruction, this will allow some variances to be overcome before final tightening of bolts.

Paint & Corrosion

Towbars manufactured by PCT have one of the most advanced coatings within the UK. The procedure first begins with a high intensity shot peening which cleans any substance from the raw material followed by an Iron phosphate pre-treatment then finally an e-coating which provides exceptional anti-corrosion protection.

The high performance coating was originally developed to meet stringent automotive anti-corrosion standards for vehicle under bodies, giving a salt spray life up to 1,000 hours; we have applied this technology onto our Towbar systems. The electrophoretic e-coat plant applies the paint finish to very tight coating tolerances.

A unique feature is the use of High Edge paint to ensure uniform coverage around sharp corners and profile edges.

For long lasting good looks and in order to prevent corrosion the towbar should be regularly inspected for paint damage and wherever necessary re-painted in an appropriate finishing paint or underseal.

The vehicle should also be regularly checked for any corrosion that could affect the towbar installation.

Towbars should not be used on any vehicle suffering from corrosion that could affect the towbar installation.


All towbar fixing bolts should be checked initially after the first 300 towing miles and then every 3,000 towing miles or to coincide with the vehicle manufacturer's recommended service intervals, whichever is the sooner, and should be tightened using an appropriate torque wrench to the settings specified in the towbar fitting instruction.

Electrical Installation, Test/Commissioning & Maintenance

Electrics 6 Flat Failure to comply with the following instructions may cause damage to the towing vehicle's wiring loom and/or towing electrics installation.

Where displacement tap connectors e.g. Scotchloks, are the preferred method of connection, always use the correct colour coded tap connector for the size of cable to which it is to be connected. PCT Automotive's manufactured relays with integral cables should be connected using red tap connectors (0.5mm2 to 1mm2, conductor cross sectional area).

After installation of the 12N/12S sockets, prior to testing, a water displacement agent e.g. WD40 should be applied into the rear connection void through the water drain hole at the bottom of the sockets and also into the front pins under the socket flap. This socket maintenance should be carried out at least twice a year in the spring and autumn.

The towing electrics test procedure must be undertaken with the engine running. If any of the towing relays fail to function correctly, with the engine running and no other vehicle electrical systems turned on, check that the voltage across the vehicle's battery is between 13V and 14V approx, if this voltage is not correct, check the condition of the vehicle's battery/alternator.

Always ensure that the trailer/caravan/lighting board's own electrical systems are installed and functioning correctly before coupling to the vehicle's 12N/12S sockets.

Every six months (spring and autumn recommended) the battery and alternator of the vehicle should be checked to determine correct electrical functioning. All connections of the electrical installation including the earth should be checked for mechanical soundness and electrical quality.

Plugs, sockets, relays and fixings should be checked for water ingress, mechanical soundness, electrical quality and general wear and tear.


We shall free of charge either repair or at our option replace defective goods where the defects appear

  1. if the goods are a towbar manufactured by us, during the economic lifetime of the vehicle it was first fitted to
  2. in the case of all other products manufactured by us, within 3 years following the date of your order PROVIDED THAT (in each case) such defects shall be found to our reasonable satisfaction to have arisen substantially from our faulty design, workmanship or materials and have not arisen by reason of a failure to follow our instructions (whether written or oral), any modification, misuse, neglect or interference with the installation, any damage or abuse to the goods or vehicle by impact or vandalism or by a failure to carry out reasonable inspection, maintenance and/or adjustment.

At all times, the above guarantee is subject to our standard terms and conditions of sale a copy of which is available upon request from our offices.

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